Effective Date: April 1, 2026
This Client Purchase Agreement ("Agreement") is entered into by and between The Metabolic Matrix ("Company," "we," "our," or "us") and the purchaser/client ("Client," "you," or "your").
By purchasing, accessing, or participating in any program or service provided by The Metabolic Matrix, you acknowledge that you have read, understood, and agreed to the terms outlined below.
1. PROGRAM OVERVIEW
The Metabolic Matrix provides educational wellness coaching and informational support related to:
Wellness optimization
Lifestyle modification
Hormone education
Menopause/perimenopause education
Nutrition education
Longevity education
Wellness support
Supplement education
Accountability and coaching support
The program is educational in nature and is not medical care.
2. PROGRAM TERM
This Agreement applies to the purchase of a three (3) month wellness coaching and educational program unless otherwise specified in writing.
Program access begins on the date of purchase or designated program start date.
3. PAYMENT TERMS
Client agrees to pay the full purchase amount as displayed at checkout or otherwise agreed upon in writing.
Payments may be processed through third-party payment providers.
The Company reserves the right to suspend or terminate program access for failed or incomplete payments.
4. NO REFUND POLICY
Due to the digital, educational, coaching, and service-based nature of the program, all sales are final.
No refunds will be issued for:
Failure to complete the program
Dissatisfaction with subjective results
Missed coaching sessions
Change of mind
Partial participation
Lack of implementation
Schedule conflicts
Exceptions, if any, must be approved in writing by the Company.
5. NO MEDICAL SERVICES
Client understands and agrees that:
The Metabolic Matrix is not a medical provider
No medical advice is being provided
No diagnosis or treatment is occurring
No prescriptions are being issued by the Company
Participation does not establish a provider-patient relationship
Coaching and educational services do not replace licensed healthcare providers
The Company does not practice medicine.
Any medical services, prescription services, hormone therapy, peptide therapy, or healthcare decisions are handled solely by independent licensed medical providers.
6. WELLNESS & EDUCATIONAL PURPOSE ONLY
All information provided through:
Coaching sessions
Messaging
Email communication
Videos
PDFs
Educational materials
Website content
Social media
Wellness recommendations
is intended solely for educational and informational purposes.
Client agrees to consult with a licensed healthcare provider before implementing any wellness, supplement, fitness, nutrition, hormone-related, or lifestyle changes.
7. RESULTS DISCLAIMER
Client acknowledges that individual results vary.
The Company makes no guarantees regarding:
Weight loss
Hormone optimization
Symptom improvement
Menopause relief
Increased energy
Physical appearance
Longevity outcomes
Wellness improvements
Financial or business outcomes
Client understands that results depend upon numerous individual factors beyond the Company’s control.
8. ASSUMPTION OF RISK
Client voluntarily assumes all risks associated with participation in wellness coaching, educational programming, lifestyle modifications, supplement usage, exercise, nutrition, hormone-related education, and general wellness activities.
Potential risks may include:
Injury
Illness
Allergic reactions
Side effects
Emotional discomfort
Adverse reactions
Unexpected outcomes
Client accepts full responsibility for all personal healthcare decisions.
9. RELEASE & LIMITATION OF LIABILITY
To the fullest extent permitted by law, Client releases and holds harmless The Metabolic Matrix and its owners, employees, contractors, affiliates, partners, and representatives from all claims, liabilities, damages, injuries, losses, expenses, or causes of action arising from participation in the program.
The Company shall not be liable for:
Health outcomes
Side effects
Injuries
Adverse reactions
Medical complications
Financial losses
Emotional distress
Reliance upon educational information
Third-party products or services
Participation is entirely voluntary and at Client’s own risk.
10. AFFILIATE DISCLOSURE
Client understands that The Metabolic Matrix may participate in affiliate relationships.
This means the Company may receive compensation related to:
Supplement referrals
Peptide company referrals
Wellness products
Educational resources
Telehealth platforms
Other wellness-related products or services
The Company makes no guarantees regarding third-party products or services.
Client is solely responsible for evaluating and determining whether products or services are appropriate.
11. COMMUNICATION POLICY
Program communication is intended for educational support purposes only.
The Company does not provide emergency services or medical monitoring.
Client agrees that emergency medical concerns should be directed to:
Emergency services
Licensed healthcare providers
Urgent care facilities
Appropriate medical professionals
Response times for messages or communication are not guaranteed.
12. CLIENT RESPONSIBILITIES
Client agrees to:
Provide accurate information
Participate respectfully
Take responsibility for personal health decisions
Consult qualified healthcare professionals when appropriate
Use program materials for personal use only
Not distribute proprietary materials
13. CONFIDENTIALITY
The Company will make commercially reasonable efforts to protect Client information.
However, Client understands that electronic communications and online platforms cannot be guaranteed to be completely secure.
The Company is not responsible for unauthorized access beyond reasonable control.
14. INTELLECTUAL PROPERTY
All program materials remain the exclusive property of The Metabolic Matrix.
This includes:
PDFs
Videos
Coaching frameworks
Downloads
Branding
Written materials
Educational content
Graphics
Website content
Client may not copy, distribute, reproduce, share, sell, or commercially use Company materials without written permission.
15. TERMINATION
The Company reserves the right to terminate participation without refund if Client:
Violates this Agreement
Behaves abusively
Shares proprietary materials
Uses services unlawfully
Engages in harassment or inappropriate conduct
16. GOVERNING LAW
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida.
17. DISPUTE RESOLUTION
Any disputes arising from this Agreement shall first be attempted to be resolved informally.
If unresolved, disputes may be resolved through binding arbitration in the State of Florida.
18. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties and supersedes prior communications or agreements.
19. ACKNOWLEDGMENT
By purchasing or participating in the program, Client acknowledges that:
They have read and understood this Agreement
Participation is voluntary
The Company is not providing medical care
No guarantees have been made
They assume full responsibility for their health decisions
They agree to all terms outlined herein