TERMS AND CONDITIONS

INTRODUCTION

Welcome to The Metabolic Matrix ("Company," "we," "our," or "us").

April 1, 2026

These Terms & Conditions govern your access to and use of our website, coaching services, educational programs, digital content, communications, and related offerings.

By accessing this website or participating in any service provided by The Metabolic Matrix, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.


1. EDUCATIONAL PURPOSE ONLY

The Metabolic Matrix provides:

Educational wellness information

Lifestyle coaching

Wellness support

Menopause and hormone education

Nutrition and wellness guidance

Longevity education

General informational content

All information provided through this website, programs, coaching, emails, videos, downloads, messaging, or social media is intended solely for educational and informational purposes.

Nothing provided by The Metabolic Matrix constitutes:

Medical advice

Medical diagnosis

Medical treatment

Prescription services

Healthcare services

Always consult with a qualified healthcare provider regarding medical concerns.


2. NO PROVIDER-PATIENT RELATIONSHIP

Participation in any program or communication with The Metabolic Matrix does not establish a provider-patient relationship.

The Company does not practice medicine.

No clinician-patient relationship is formed through:

Website use

Coaching sessions

Email or text communication

Educational materials

Social media interactions

Wellness recommendations

If medical services are referenced or discussed, those services are provided solely by independent licensed medical providers.


3. ELIGIBILITY

By using this website or participating in any services, you represent that:

You are at least 18 years old

You are legally capable of entering into binding agreements

You will provide accurate information

You will not use the website or services for unlawful purposes


4. PROGRAM PARTICIPATION

Participation in wellness coaching or educational programs is voluntary.

You acknowledge and agree that:

Individual results vary

No guarantees are made regarding outcomes

Wellness recommendations are educational in nature

You are solely responsible for your own healthcare decisions

You should consult your healthcare provider before implementing wellness changes


5. PAYMENT TERMS

Program fees, coaching fees, and digital purchases must be paid according to the terms provided at checkout or within your purchase agreement.

The Company reserves the right to:

Refuse service

Suspend access for non-payment

Modify pricing at any time


6. REFUND POLICY

Due to the digital, educational, and coaching nature of our services, all sales are final unless otherwise stated in writing.

No refunds will be provided for:

Partial participation

Failure to complete programs

Dissatisfaction with subjective results

Change of mind

Missed coaching sessions


7. AFFILIATE DISCLOSURE

The Metabolic Matrix may participate in affiliate marketing programs.

This means we may receive compensation for products or services purchased through affiliate links or referrals.

Affiliate relationships may include:

Supplement companies

Peptide companies

Wellness brands

Telehealth platforms

Educational products

We only recommend products or services we believe may provide value; however, all purchasing decisions are your responsibility.


8. THIRD-PARTY SERVICES

Our website or programs may reference or link to third-party websites, providers, or products.

The Company does not control and is not responsible for:

Third-party products

Medical services

Telehealth providers

Supplement companies

Peptide providers

External websites

Third-party policies or practices

Use of third-party services is entirely at your own risk.


9. ASSUMPTION OF RISK

You understand and voluntarily assume all risks associated with:

Wellness activities

Fitness activities

Nutritional changes

Supplement usage

Hormone-related education

Lifestyle modifications

Participation in wellness programs

The Company is not responsible for adverse reactions, injuries, side effects, or health outcomes.


10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Metabolic Matrix and its owners, employees, contractors, affiliates, partners, and representatives shall not be liable for:

Injuries

Health outcomes

Adverse reactions

Damages

Losses

Side effects

Emotional distress

Business losses

Reliance upon educational information

Participation in programs and use of website content is entirely voluntary and at your own risk.


11. RELEASE OF LIABILITY

By participating in programs or using this website, you release and hold harmless The Metabolic Matrix and its owners, employees, contractors, affiliates, and partners from claims arising out of participation in wellness coaching, educational services, or use of informational content.


12. INTELLECTUAL PROPERTY

All content provided by The Metabolic Matrix is protected intellectual property, including:

Logos

Branding

Program materials

PDFs

Videos

Downloads

Coaching frameworks

Website content

Graphics

Educational materials

Written content

No content may be copied, reproduced, distributed, or shared without prior written permission.


13. USER CONDUCT

You agree not to:

Use the website unlawfully

Copy or distribute proprietary materials

Harass or abuse others

Misrepresent information

Attempt unauthorized access to systems

Use content for commercial purposes without permission

The Company reserves the right to terminate access for violations.


14. COMMUNICATIONS

By providing your contact information, you consent to receiving:

Emails

Educational communications

Program updates

Appointment reminders

Marketing messages

Promotional offers

Text messages (if applicable)

You may opt out of marketing communications at any time.

Message and data rates may apply.


15. PRIVACY

Your use of our services is also governed by our Privacy Policy.

By using our website or services, you consent to the collection and use of information as outlined in the Privacy Policy.


16. DISCLAIMER OF WARRANTIES

All services, content, and materials are provided "as i